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MSP Business School

Jul 25, 2023

Show Website:

Guest Name: Brian Hoppe

Hosts Brian Doyle:
Robb Rogers:
Tim McNeil:


OSR Manage:

Brian Hoppe has been part of the Managed Services industry since the early 2000s. He earned both his Bachelor’s and MBA from Baylor University.

For over 20 years, Brian has worked in multiple MSPs and has bought and sold multiple MSPs. He’s been everything from a technician to Ops Manager to CFO to CEO. He has grown multiple MSPs to over $5 million in revenue and managed MSPs in excess of $15 million in revenue. Brian has a thorough understanding of all the ins and outs of running a highly successful MSP. But more importantly, he understands how to help MSP leaders get the most from their business. His expertise in leadership and coaching can help any MSP owner or CEO achieve the results they want in both business and life.

01:48 – Brian's journey from MSP to a full-service managed service provider began 20 years ago with a company he did not own. In 2007, the company transitioned from break-fix to completely managed services, growing from a couple of individuals over 45 to a fully managed service. Brian's career is marked by the transformation from a family office-owned company to an MSP company.

06:08 – Brian talks about the need for open communication during the due diligence process, as there are no secrets involved. This process can take a long time, especially if peas are engaged from introduction to deal closing.

10:12 – Brian discusses a business partner and a conversation outside his knowledge. He discussed
the potential outcome of the deal and his willingness to exit for money or after the sale. 12:22 – Tim comments on what Brian Hoppe stated, and he's curious to see what they're seeking to accomplish now, what their next venture will be, how they'll do it, and what the different things will be like.

16:37 - Brian asks what advice they might give to a first-time MSP considering entering the coaching journey, what questions they should be asking themselves, and what they should be prepared to undertake as they enter into that arrangement.

19:22 – Tim appreciates his coachability and the number of people joining peer groups with business coaches. He believes those who aren't open to change may not even consider it.